Susan Rivers
Board Member

Carilion Clinic Life-Guard, Roanoke, VA

Susan Rivers earned her RN from a community college in 1993 in a very rural part of Virginia; a place where there still is no hospital or ER in the county and where (at the time) not even a helicopter could respond for scene responses. She moved to Roanoke, VA upon graduating, in search of opportunities to accelerate her learning in a trauma center / teaching hospital. She began her career at the Carilion Clinic as a Trauma ICU and ER nurse prior to becoming a flight nurse with Carilion Clinic Life-Guard in 1996.

While working as a full time flight nurse, she progressively developed her leadership skills with various additional roles in critical care ground, fixed-wing, and rotor-wing over that 10 year period during which time she also earned her BSN from Jefferson College of Health Sciences (followed by her MBA from Averett University). She knew she was interested in leadership then, but had that feeling confirmed when she attended the AAMS Medical Transport Leadership Institute (MTLI). She earned her CMTE from MTLI right before before she transitioned into her current position as the program director of Carilion’s three-helicopter program and Neonatal-Pediatric transport divisions.

Since then, she has remained active as a long-term presenter at AMTC, an advocate for drone safety, and a volunteer with Haiti Air Ambulance.